360 Program Manager (Learning and Development) (2018-7330)

Job Description


Make a huge difference in our growing Corporate Learning and Development group as we expand our resources to include ongoing 360 reviews for management. This is a process that provides an all-encompassing view of employee performance by gathering feedback from the employee s manager, peers and direct reports. It s important to note that you won t be coaching so much as facilitating and delivering feedback to employees. You ll keep track of the process, facilitate reviews and make people aware of existing resources surrounding development feedback.

The Day-to-Day:

  • Manage the 360 review program to ensure the elements are completely and efficiently meeting business requirements
  • Document, facilitate and follow up on reviews as needed
  • Assess requirements to deliver program components and sub-components, which may include implementation, staffing, timelines and more
  • Establish and maintain all timelines and budgets related to 360 reviews
  • Coordinate all related departments and stakeholders
  • Proactively manage changes in program scope, identify potential crises and devise contingency plans

Your Qualifications:

  • Exude credibility, easily instilling trust in those you work with
  • Exhibit a high degree of emotional intelligence
  • Demonstrate superior communication skills, both written and verbal
  • Maintain a constant baseline of risk awareness
  • Remain composed in the face of ambiguity
  • Experience providing direct feedback in the 360

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